Salesforce Agentforce Certification Training in Gurgaon
Master Salesforce Cloud and get prepared for Salesforce official certifications with our role based courses tailored to your specific needs
- Enroll for Salesforce Agentforce Certifications
- Experience blended learning through interactive offline and online sessions.
- Job Assured Course
- Course Duration - 2 months
- Get Trained from Industry Experts
Train using realtime course materials using online portals & trainer experience to get a personalized teaching experience.
Active interaction in sessions guided by leading professionals from the industry
Gain professionals insights through leading industry experts across domains
Enhance your career with 42+ in-demand skills and 20+ services
Salesforce Agentforce Certification Overview
This Salesforce live-learning courses cover deep into designing, developing, deploying, and managing scalable solutions and infrastructure across Salesforce platforms, equipping you for success in today’s fast-evolving technology landscape
- Benefit from ongoing access to all self-paced videos and archived session recordings
- Success Aimers supports you in gaining visibility among leading employers
- Get prepared for 2+ Salesforce official certifications with our role based courses tailored to your specific needs
- Engage with real-world capstone projects
- Engage in live virtual classes led by industry experts, complemented by hands-on projects
- Job interview rehearsal sessions
Leverages generative AI capabilities within the Salesforce platform. Professionals in this role implement and manage Einstein AI solutions, optimizing business processes using advanced tools like Copilot Builder, Prompt Builder, and Model Builder. This certification is ideal for Salesforce Administrators, Developers, and Architects who combine standard AI features with custom enhancements to drive organizational innovation
What is Salesforce Cloud Fundamentals ?
Salesforce Certified Cloud Fundamentals are essential for driving AI innovation in Data & AI development and testing. They manage the full Data lifecycle—deploying apps, building and maintaining pipelines for AI applications and K8s workflows, and automating development and testing processes. By streamlining workflows and resolving challenges in webapp deployment on cloud, and maintenance, they help organizations deliver reliable, high-performance applications faster and more efficiently.
The role of Salesforce Cloud Agentforce Specialist?
Salesforce Certified AI Engineers in Data & AI development and testing oversees the end-to-end lifecycle of Data applications, from development to deployment and system performance optimization. Key responsibilities include:
Exploring Emerging Technologies: Leveraging Cloud technologies, Cloud networking, and security techniques to enhance efficiency and streamline deployment workflows.
Scalable Data, AI & CRM Apps Development: Designing and implementing web applications that address critical business needs.
Seamless Deployment: Coordinating CRM’s deployment with infrastructure management for smooth delivery.
Workflow Optimization: Creating, analyzing, and refining automation scripts and deployment workflows to maximize productivity.
For professionals aspiring to excel in this field, the Success Aimers Azure Certified Cloud Engineers Course provides hands-on training to master these skills. The program equips you to confidently manage deployment lifecycles, deployment pipelines, automation, and deployment processes, positioning you as a high-impact Salesforce Certified AI engineers in CRM development and testing.”**
Who should take this Salesforce Certified Agentforce Engineers & Data Consultant course?
The Salesforce Certified Course is tailored for professionals aiming to accelerate their careers in Salesforce Cloud, data, and technology-driven sectors. It is particularly valuable for roles including:
Salesforce Cloud Team Leaders
Salesforce Developers
Salesforce Cloud Engineers and IT Managers
Salesforce Cloud & Infrastructure Engineers
Salesforce Cloud Researchers and CRM Engineers
This program equips participants with the skills to lead DevOps & infrastructure initiatives, implement advanced deployment workflows, and drive innovation in software development and testing.
What are the prerequisites of Salesforce Certified Course?
Prerequisites for the Salesforce Certified Course”
To ensure a seamless learning experience, candidates are expected to have:
Educational Background:Â An undergraduate degree or high school diploma in a relevant field.
Technical Foundation: Knowledge of IT, software development, or data science fundamentals.
Programming Skills:Â Basic proficiency in languages such as Python or JavaScript.
Cloud Familiarity:Â Experience with cloud platforms like AWS or Microsoft Azure.
Meeting these prerequisites enables learners to effectively grasp advanced Cloud concepts, including DevOps tool, pipeline workflows, Webapp deployment, and automation throughout the course.
Kind of Job Placement/Offers after Salesforce Agentforce Certification Course?
- Salesforce Certified Cloud Engineer
- Salesforce Consultant
- Salesforce Cloud Solutions Manager
- Salesforce Infrastructure/Cloud Automation Engineer
- Salesforce Cloud Engineer / Salesforce Cloud Architect
- Salesforce Cloud Infrastructure Engineer
- Salesforce Cloud Deployment Engineer
- Â
| Training Options | Weekdays (Mon-Fri) | Weekends (Sat-Sun) | Fast Track |
|---|---|---|---|
| Duration of Course | 2 months | 3 months | 15 days |
| Hours / day | 1-2 hours | 2-3 hours | 5 hours |
| Mode of Training | Offline / Online | Offline / Online | Offline / Online |
Salesforce Agentforce Certification Course Overview
This Salesforce Agentforce Certification training enhances your career after choosing the relevant certification path based on the roles. You can practice with hands-on labs and capstone projects and gain proficiency with Salesforce tools. After completion of the course, you can leverage Job assistance services and enhance career prospects.
Agentforce
Salesforce Agentforce Specialist Certification Course
Introduction to Agentforce and AI Agents
- Introduction to Agentforce and AI Agents
- Signing up for Einstein AI enabled org with Agentforce and Activating Agents
- Deploying Org Metadata to the New Org
Exploring Agent Builder, Building Blocks of Agents and Atlas Reasoning Engine
- Exploring Agent Studio
- Exploring Agent Builder and Agents
- Building Blocks of Agents – Topics, Instructions and Actions
- Atlas Reasoning Engine
Architecture of Einstein 1 Platform and various Phases of Agents
- How Agent Works - The Planning and Execution Phase
- Architecture of Trusted AI + Data
Einstein Trust Layer
- Overview of Einstein Trust Layer
- Exploring Einstein Trust Layer and It's features
Agentforce Tools : Build Agents Action using APEX , Data Cloud , RAG (50%)
- Naming Changes Update
- Exploring Custom Agent Actions, Creating First Custom Action using Apex Class
- Debugging and Fixing Few of The common/Known issues of Service Agents
- Creating First Custom Action using Flow
- Step by Step Deploying Service Agents to Website for Customer Query Resolution
- Deploying Service Agents to the Community Site for Customer Query Resolution
- Transitioning Conversations Seamlessly from Agents to Live Human Agents Part 1
- Transitioning Conversations Seamlessly from Agents to Live Human Agents Part 2
- Custom Agent Actions for Real-Time Data Retrieval with External APIs
- Introduction to the Data Triggered Agents to be Invoked When Record changes
- Invoking Agents From Record-Triggered Flow to run Autonomously in the Backend
- Agentforce Data Library : Set up Data cloud intro to RAG ,DLO, DMO, Retrievers
- Create Agent with Agentforce data library, Learning how agent access RAG data
- Analyzing few Issues with Data Cloud and Agentforce Data Library and Fixing it
- Data Triggered agents With Data cloud to Access unstructured Data
- Create Custom Action using Flow
- Build Complex Custom actions using Flow
Agentforce Employee Agents : Create Different Employee Agent for Salesforce Users
- Need of Multiple Employee Agent in a Salesforce Org- Introduction
- Creating Multiple Employee Agents : Library Agent and Order Agent
- Assigning Different Employee agents to Different User groups in Salesforce
Agent for Slack
- Introduction to Agents for Slack
- Adding connection between Salesforce org and Slack
- Deploying and installing Employee Agent to Slack
- Deploying Slack Agent to Slack
- Deploying Service agent to Slack
Agentforce Service Agents with Context or Session Variables
- Overview of Agent Context Variables
- Agent Context Variable Part 2 - Setting Up Person Account and Community Users
- Agent Context Variable Part 3 - Updating Messaging Session with User Details
- Agent Context Variable Part 4 - Assigning and using Context variable In Agents
Custom Lightning Types using LWC for Agentforce Employee Agents
- Introduction to Standard Lightning Types & Why We Need Custom Lightning Types
- Creating Custom Action to See Response of Standard Lightning Types
- Creating Lightning Web Component (LWC) to be used as Custom Lightning Type
- Creating Custom Lightning type using LWC and Testing the Agent Response
Prompt Template it’s Types and Prompt Engineering
- Introduction to Prompt template and Prompt Builder
- Build First Prompt template , Invoke Apex class from Prompt Template
- Build Prompt template and invoke Flows from the template and Vice Versa
- Build Prompt template to be used as custom Actions for Agent Actions
- Build complex prompt template using Flex type , Invoke Prompt template from Apex
- Build Sales Email Prompt template to be used on Send Email Quick Action
- Invoking Prompt Templates through REST API
Agent for Setup
- Introduction to Agent for Setup , User Access and Object Management Topics
- Exploring OOB Topics and Actions of Agent for Setup
- Creating Custom Topic and Actions for Agent for Setup
Agentforce – Pro Code Implementations
- Invoking Agents From Apex Class - Introduction
- Apex Class and LWC Solution to Invoke the Service Agents
Agent API and Headless Agents in Agentforce
- Introduction to Headless Agents and Agent API
- Deploying the Project Metadata to the org
- Creating Agent and Prompt Template in Master org to be Invoked through Agent API
- Creating Connected app to Invoke the Agent from Master Org using Agent API
- Exploring Agent API in Postman and Invoking Agents using Agent API
- Setup integration metadata in the 2nd Salesforce org, Method to get access token
- Apex Methods to Invoke Session Endpoint and Agent Endpoint to get the Response
- LWC component to show the Books recommendation using Agent API
Agentforce Tools Continue : Build Agents Action Using APEX , Auditing etc.
- Making Agent Conversations Much More Engaging and Real-Time
- AI Agent Version Control
- Create Custom Actions to Perform Sales Rep's Daily task using apex class
- Build Complex Custom Actions using Apex and External API’s
- Use case of Custom Actions for Employee Agent
- Explore Formula Feature in Gen AI enabled org for Formulas and Validation Rules
- Best Practices for creating Custom actions , Introduction to Flows as Actions
- Pre-Built Salesforce Agents
- Event Logging / Auditing in Agent builder
Agentforce Release Updates – New Features
- Create Agentforce Enabled Scratch orgs from the Dev Edition
- Agentforce Testing Center To Generate Test Script for Different Agents
Model Context Protocol (MCP) : Salesforce DX MCP
- Introduction to Model Context Protocol :- Testing MCP with AI code Assistants
- Setup Salesforce MCP in VS Code and Cursor AI IDE
- Exploring all the Tools from Salesforce MCP Server
Agentforce and Service Cloud (10% weightage in Agentforce Specialist Exam)
- Einstein for Service :-Intro of Einstein Service Replies for Live Chat and Email
- Einstein for Service :- Set Up Einstein Service Replies for Email
- Einstein for Service :- Set Up Einstein Service Replies for Chat
- Einstein for Service :- Einstein Knowledge Creation
- Einstein for Service:- Einstein AI-Generated Search Answers
Model Builder
- Introduction to Model Builder and Configuring OOB and Custom LLM Models
- Adding External Model to Salesforce Data cloud :- Bring your own model (BYOM)
Agentforce Vibes : Enterprise Vibe Coding Platform
- Introduction to Agentforce for Developer, Installing extension in VS code
- Introduction to Agentforce Vibes and Setting up in VS code
- Creating a LWC component using Agentforce Vibes
- Creating a Batch class using Agentforce Vibes
- MCP for Agentforce Vibes and Setting up Docker and Jira
- Setting up Jira MCP Server for Agentforce Vibes
- Completing a Jira User story using Agentforce Vibes + Salesforce and JIRA MCP
- Completing Another Jira User story using Agentforce Vibes
- Building Apex class, Batch and LWC component using the Autocomplete feature.
- Generate Test classes and test methods using Agentforce Generate a Test.
- Understanding the CodeGen and xGen-Code LLM modals. LLMs powering the A For D
- Agentforce for Developer : Roadmap
Project Description : Data from source systems will be hydrated into raw section that will be pushed to curated zone after data standardization & cleansing using spark jobs through the data pipeline pipeline integrates with Tableau dashboards.
Also Terraform manages the end-to-end Infrastructure deployment life cycle using Terraform workflow and IaC templates.
The whole Data pipeline will be build through Salesforce Data Cloud and Agentforce where in it deploys the Salesforce components like Service Agents and Employee Agents through the data flow via Data Cloud & Data will be extracted from the source like contact centers & others & this whole pipeline is realtime pipeline that triggers whenever data arrives from the source into Kafka using Kafka source and sink connecters that triggers the deployment process.
Hours of content
Live Sessions
Software Tools
After completion of this training program you will be able to launch your carrer in the world of Data & AI being certified as Salesforce Certification Course.
With the Salesforce Certification Course in-hand you can boost your profile on Linked, Meta, Twitter & other platform to boost your visibility
- Get your certificate upon successful completion of the course.
- Certificates for each course
- Salesforce Cloud
- Salesforce Agentforce
- Salesforce CLI
- Salesforce Data Cloud
- Salesforce Health Cloud
- Salesforce APEX
- Salesforce VisualForce
- Salesforce API
- Salesforce Lightning
- Salesforce Classic
- Salesforce DB
- Salesforce Market Cloud
- Salesforce Sales Cloud
- Salesforce Life Sciences

35% - 80%

Designed to provide guidance on current interview practices, personality development, soft skills enhancement, and HR-related questions

Receive expert assistance from our placement team to craft your resume and optimize your Job Profile. Learn effective strategies to capture the attention of HR professionals and maximize your chances of getting shortlisted.

Engage in mock interview sessions led by our industry experts to receive continuous, detailed feedback along with a customized improvement plan. Our dedicated support will help refine your skills until your desired job in the industry.

Join interactive sessions with industry professionals to understand the key skills companies seek. Practice solving interview question worksheets designed to improve your readiness and boost your chances of success in interviews

Build meaningful relationships with key decision-makers and open doors to exciting job prospects in Product and Service based partner

Your path to job placement starts immediately after you finish the course with guaranteed interview calls
Why should you choose to pursue a Salesforce Agentforce Certification Course with Success Aimers?
Success Aimers teaching strategy follow a methodology where in we believe in realtime job scenarios that covers industry use-cases & this will help in building the carrer in the field of Salesforce & also delivers training with help of leading industry experts that helps students to confidently answers questions confidently & excel projects as well while working in a real-world
What is the time frame to become competent as a Salesforce Agentforce Specialist?
To become a successful Salesforce Agentforce Specialist required 1-2 years of consistent learning with dedicated 3-4 hours on daily basis. But with the help of Success Aimers & specialized trainers you able to achieve that degree of mastery in 6 months or one year or so and it’s because our curriculum & labs we had formed with hands-on projects.
Will skipping a session prevent me from completing the course?
Missing a live session doesn’t impact your training because we have the live recorded session that’s students can refer later.
What industries lead in Salesforce implementation?
- Manufacturing
- Financial Services
- Healthcare
- E-commerce
- Telecommunications
- BFSI (Banking, Finance & Insurance)
- Travel Industry
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Does Success Aimers offer corporate training solutions?
At Success Aimers, we have tied up with 500 + Corporate Partners to support their talent development through online training. Our corporate training programme delivers training based on industry use-cases & focused on ever-evolving tech space.
How is the Success Aimers Salesforce Agentforce Specialist Course reviewed by learners?
Our Salesforce Agentforce Specialist Certification Course features a well-designed curriculum frameworks focused on delivering training based on industry needs & aligned on ever-changing evolving needs of today’s workforce due to Cloud Computing (AWS, Azure & others). Also our training curriculum has been reviewed by alumi & praises the thorough content & real along practical use-cases that we covered during the training. Our program helps working professionals to upgrade their skills & help them grow further in their roles…
Can I attend a demo session before I enroll?
Yes, we offer one-to-one discussion before the training and also schedule one demo session to have a gist of trainer teaching style & also the students have questions around training programme placements & job growth after training completion.
What batch size do you consider for the course?
On an average we keep 5-10 students in a batch to have a interactive session & this way trainer can focus on each individual instead of having a large group
Do you offer learning content as part of the program?
Students are provided with training content wherein the trainer share the Code Snippets, PPT Materials along with recordings of all the batches
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